Field Application Engineer

Vienna, Austria

USound is a fast-growing audio company developing audio systems for personal audio applications such as mobile phones, headphones, earphones, speakers as well as other applications for the global market.


You will drive the development of our future MEMS loudspeakers. We are looking for young engineers passionate about Acoustics engineering with very good understanding of audio. The ideal candidate is a highly motivated individual with excellent hands-on skills, someone who enjoys working in a dynamic start-up environment. 


Customer Relationship
Technical Expertise
Personal Evolution
Autonomy

Responsibilities

  • Technical Customer Support: Work closely with customers to assist in the design and integration of MEMS loudspeakers, audio amplifiers, and audio modules into their systems. Provide detailed guidance on acoustic, mechanical, and electrical design considerations. 
  • Product Testing & Troubleshooting: Conduct product testing and troubleshooting to ensure the functionality and performance of USound products meet customer expectations. 
  • Design Guidelines: Provide comprehensive design guidelines and best practices for product implementation, including acoustic, mechanical, and electronic interfaces. 
  • Acoustic Simulations: Run acoustic simulations using COMSOL to validate and optimize customer designs, ensuring that products perform as expected in real-world applications. 
  • Collaboration with R&D: Work closely with the R&D team to provide customer feedback and technical insights to inform product development and enhancements. 
  • Customer Training: Offer training and support to customers on the use and application of USound products, ensuring they are equipped to successfully integrate our solutions into their projects. 
  • Field Support: Conduct on-site visits to customer locations when necessary to provide hands-on support during design, testing, and implementation phases. 
  • Documentation & Reporting: Maintain accurate records of customer interactions, designs, and testing outcomes to ensure a clear flow of communication between internal teams and external customers. 


Experience & Qualifications 

  • Bachelor or Master in Acoustics Engineering, Electrical Engineering, Mechanical Engineering, Physics or comparable 
  • Fluent English (at least C1 level), German is a big plus, other languages are highly welcome 
  • Strong communication skills, with the ability to explain complex technical concepts to customers with varying levels of expertise. 
  • Knowledge of acoustic simulation software (COMSOL or similar) and understanding of acoustic principles. 
  • Experience in testing and troubleshooting electronic components, particularly in audio applications. 
  • Willingness to travel regularly for customer support and site visits. 
  • A customer-focused mindset, with strong problem-solving skills and the ability to work under minimal supervision. 
  • Knowledge of MEMS Technology is a plus


Home Office


Development


Lunch Dispent
Public Transportation


Work Live Friendly


Bonus


What we offer:

  • Work in an internationally active and innovative company
  • Range of the annual gross salary from € 40,000 to €50,000 depending on experience, qualifications etc; legal minimum on a full-time basis € 35,993.86
  • Additional incentives including bonuses and profit-sharing opportunities
  • Flexible working time and goal-oriented work environment
  • Collegial environment in a dynamic and dedicated team
  • The opportunity to grow along with an innovative company and a groundbreaking technology

Responsibilities

  • Lead the entire sales cycle
  • Achieve monthly sales objectives
  • Qualify the customer needs
  • Negotiate and contract
  • Master demos of our software

Must Have

  • Bachelor Degree or Higher
  • Passion for software products
  • Perfect written English
  • Highly creative and autonomous
  • Valid work permit for Belgium

Nice to have

  • Experience in writing online content
  • Additional languages
  • Google Adwords experience
  • Strong analytical skills

What We Offer


Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more

Perks

A full-time position
Attractive salary package.

Trainings

12 days / year, including
6 of your choice.

Sport Activity

Play any sport with colleagues,
the bill is covered.

Eat & Drink

Fruit, coffee and
snacks provided.

Benefits: We offer a range of perks including lunch subsidies, language courses, travel tickets, and many more.

  • Responsibilities

  • Lead the entire sales cycle
  • Achieve monthly sales objectives
  • Qualify the customer needs
  • Negotiate and contract
  • Master demos of our software
  • Must Have

  • Bachelor Degree or Higher
  • Passion for software products
  • Perfect written English
  • Highly creative and autonomous
  • Valid work permit for Belgium
  • Nice to have

  • Experience in writing online content
  • Additional languages
  • Google Adwords experience
  • Strong analytical skills

What We Offer


Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more

Perks

A full-time position
Attractive salary package.

Trainings

12 days / year, including
6 of your choice.

Sport Activity

Play any sport with colleagues,
the bill is covered.

Eat & Drink

Fruit, coffee and
snacks provided.